1. Introduction
These Terms and Conditions ("Terms") govern your access to and use of the website operated by INNOVATE EDGE SOLUTIONS LTD ("we", "us", or "our") and any related services (collectively, the “Services”). By using our website or engaging with our services, you confirm that you accept these Terms and agree to comply with them.
If you do not agree to these Terms, you must not use our website or services.
2. About Us
INNOVATE EDGE SOLUTIONS LTD is a digital agency that empowers clients across industries by delivering custom software, UI/UX design, WordPress development, SEO, and blockchain-based frontend solutions.
We operate globally and serve clients in sectors including tech, finance, events, and emerging Web3 industries.
3. Services Offered
We provide, but are not limited to, the following services:
3.1 Interface Development
Custom frontend interface solutions, including development of responsive, accessible, and high-performance UI for web platforms.
3.2 WordPress Website Development
Full-cycle creation of WordPress-based websites, from architecture planning to plugin integration and responsive design.
3.3 SEO (Search Engine Optimization)
End-to-end SEO services: keyword research, semantic optimization, technical audits, and on-page/off-page optimization.
3.4 Blockchain & Web3 Frontends
Frontend architecture and development for Web3, crypto, and decentralized platforms using cutting-edge frameworks and security practices.
3.5 Technical Support
24/7 tech support via email, ticketing, or other dedicated platforms. We ensure smooth operation, maintenance, and issue resolution.
We may modify, upgrade, or remove specific services at any time without prior notice.
4. Client Obligations
By using our Services, you agree to:
- Provide accurate, complete, and current information as required during onboarding or project delivery.
- Cooperate in a timely and professional manner, supplying necessary access, assets, and feedback.
- Use our services only for lawful purposes and in accordance with these Terms.
- Not misuse our services for fraudulent, malicious, or unauthorized activities.
Failure to comply may result in termination or suspension of service.
5. Intellectual Property Rights
All materials provided or created by INNOVATE EDGE SOLUTIONS LTD, including code, designs, written content, trademarks, and branding elements, are the sole property of the company or its licensors unless explicitly stated otherwise.
You may not copy, reproduce, modify, republish, upload, post, transmit, or distribute any material without prior written permission.
Client-owned materials (e.g., logos, content, media) remain the intellectual property of the client and are used under license solely for project purposes.
6. Fees, Payments & Invoicing
All projects are subject to a proposal or Statement of Work (SoW) which includes scope, deliverables, pricing, and payment schedule.
Unless otherwise agreed, payments are due within 14 days of the invoice date.
Late payments may be subject to interest, suspension of service, or collection measures.
All prices exclude applicable taxes, which will be added where required by law.
Refunds:
Due to the nature of digital services, all sales are final unless otherwise agreed in writing or required by law. Refunds may be granted at our discretion in cases of non-performance or project cancellation.
7. Confidentiality & Data Protection
Each party agrees to treat all confidential or proprietary information shared during the course of engagement as confidential and not to disclose such information to any third party without prior written consent.
We are committed to protecting client data in accordance with applicable data protection laws (e.g., GDPR). Please refer to our Privacy Policy for more details.
8. Third-Party Services and Integrations
We may use or integrate with third-party software, APIs, hosting platforms, or plugins. We are not liable for errors, downtime, or security issues arising from third-party services.
Clients are responsible for obtaining appropriate licenses and complying with third-party terms where applicable.
9. Limitation of Liability
To the fullest extent permitted by law, INNOVATE EDGE SOLUTIONS LTD shall not be liable for:
- Any indirect, incidental, consequential, or punitive damages.
- Business interruption, data loss, loss of profits, or reputational harm.
- Any issues caused by third-party software, platforms, or client-side infrastructure.
Our total liability for any claim related to the Services shall not exceed the amount paid by the client for the relevant service in the 3-month period preceding the event giving rise to the claim.
10. Service Availability & Maintenance
We aim to ensure high availability of our services, but we do not guarantee uninterrupted access. Planned maintenance or updates may result in temporary unavailability.
We will make reasonable efforts to notify you of any significant downtime.
11. Termination
We reserve the right to terminate or suspend access to our Services immediately, without notice or liability, for any reason, including breach of these Terms.
Clients may terminate service with a written notice, subject to the terms of any active contract or SoW.
12. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
13. Amendments to Terms
We may revise these Terms at any time. Updated versions will be posted on our website with the effective date. Your continued use of the Services after such updates constitutes your acceptance.
14. Contact Information
For questions, support, or concerns regarding these Terms, please contact us at:
INNOVATE EDGE SOLUTIONS LTD
Website: https://innovateedgesolutionsltd.com
Email: innovatedgesolutionsltd@gmail.com
Adress: 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT